Centeno is committed to protecting your personal data. This privacy statement explains what information we collect, why we collect it, and how we handle it.

Personal Data We Collect & Why

We collect personal data when you interact with us, whether by visiting our website, reaching out for a project, or working with us. Here’s how:

Contact

If you reach out via email, WhatsApp, or the contact form, we may store your name, email address, and message to respond appropriately.

Website

When you visit our website, your browser automatically shares technical details such as your device, operating system, and the pages you visit. We use cookies to enhance your experience, track site traffic, and optimize performance. Some cookies require your consent.

Invoices & Quotes

If we send you an invoice or quote, we’ll process and store your data in accordance with tax regulations.

Managing Cookies

You can adjust your browser settings to block cookies, though this may affect website functionality.

Automated Decisions

Centeno does not use automated processing to make significant decisions about individuals.

Data Sharing

We do not sell personal data. If needed, we may share it with trusted third-party service providers (such as website hosting and cloud storage) under strict confidentiality agreements.

Data Retention

We store personal data only as long as necessary:

• Contact Messages: Deleted once no longer needed, but project-related info may be archived for up to 5 years.

• Website Cookies: Stored from 30 minutes to 3 years.

• Invoices & Quotes: Retained for tax purposes for up to 7 years.

• Intern Data: Kept only for the duration of the internship.

Your Rights

You have the right to access, correct, or delete your personal data. You can also request data portability or object to its processing.

To make a request, email hello@bycenteno.com with a copy of your ID (please redact sensitive details like your photo, passport number, and BSN). We’ll respond within four weeks.

If you believe your data is misused, you can file a complaint with your local data protection authority.

Security Measures

We take data protection seriously and implement measures to prevent unauthorized access, loss, or misuse. If you have concerns, please contact us at hello@bycenteno.com.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website.

For any questions, feel free to reach out at hello@bycenteno.com.